Privacy Policy

Effective date: July 2026

Soon ("the app", "we", "us") is a trip-countdown app for iOS and Android. This policy explains what data we collect, why, and how long we keep it.

What we collect

DataWhyStored where
Anonymous install IDDistinguish unique installs in analyticsDevice only (never synced)
App events (screens opened, features used, errors)Understand how people use Soon so we can improve itPostHog (US servers)
Crash reportsFix bugs quicklyFirebase Crashlytics (Google)
Trip details you enter (destination, dates, notes, checklist)Power the countdown, widget, and share cardYour device only
Feedback / feature-request text you choose to sendRead and respond to your messageGoogle Forms
Email address (optional, only if you type it in the feedback form)Reply to youGoogle Forms

We do not collect your name, phone number, location, contacts, or any payment information. We do not sell data to third parties.

Third-party services

Data retention

Your rights

You can:

Tracking & advertising

Soon does not use your data for cross-app or cross-website tracking, and we do not use your data to serve targeted or behavioral advertising. Tapping a partner link (flights, hotels, eSIM, or insurance) may share a non-personal affiliate/referral identifier with that partner solely to attribute a booking to us — this is not used to track you across other companies' apps or websites.

Children's privacy

Soon is not directed to children and is not intended for use by anyone under the age required in their country to consent to data processing (for example, under 13 in the United States or under 16 in parts of the EEA/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at soonapp.online/support and we will delete it.

International data transfers

Some of our service providers (for example, PostHog analytics and Firebase Crashlytics) may process data on servers located outside your country, including in the United States. Where required by law, we rely on appropriate safeguards — such as standard contractual clauses — for these transfers.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above and, where required by law, we will notify you in-app.

Contact

Questions about privacy? Visit soonapp.online/support

User Privacy Choices

These are the choices available to you inside the app and through us:

  1. Trip data — stored only on your device. You control it entirely; uninstalling removes it.
  2. Photos — the app may ask for photo library access to set a custom trip background. This permission is optional and can be revoked any time in iOS/Android Settings.
  3. Analytics — anonymous usage events help us improve Soon. No personal information is included. To opt out, contact us at soonapp.online/support and we will suppress your install ID.
  4. Feedback — sending feedback is always optional. Your message (and optional email) is sent to a private Google Form visible only to the Soon team.
  5. External travel links — tapping hotel, flight, eSIM, or insurance links opens third-party services. Soon earns a small affiliate commission if you book through those links. No personal data from Soon is shared with those partners.

Data Safety (Google Play Store)

The following answers the questions in the Google Play "Data safety" section.

Does your app collect or share any of the required user data types?

Yes — see the table below.

Data collected

Data typeDataCollectedSharedOptionalPurposes
App activityApp interactions (screens, features tapped)YesNoNoAnalytics, App functionality
App info and performanceCrash logsYesNoNoApp functionality (bug fixes)
Device or other IDsAnonymous install IDYesNoNoAnalytics

Data NOT collected

Is all of the collected data encrypted in transit?

Yes. All data is transmitted over HTTPS/TLS.

Does your app allow users to request that their data is deleted?

Yes. Users can contact us at soonapp.online/support to request deletion of any analytics data or feedback submissions.

App Store Privacy (Apple — "App Privacy" section)

The following maps our data practices to Apple's four App Privacy categories, for use when completing the App Privacy section in App Store Connect.

Data used to track you

None. Soon does not link any data to third-party data for advertising purposes, and does not share data with data brokers.

Data linked to you

None. We do not associate any collected data with your identity (name, email, or account) — Soon has no user accounts.

Data not linked to you

If you voluntarily submit feedback with your email address via our support form, that message is handled separately from the app's data collection (see "Feedback" above) and is not linked to any in-app identifier.

Data not collected

Everything else, including contact info, financial info, health, location, contacts, messages, browsing history, and search history.


Last updated: July 2026. If we make material changes we will update the effective date above and, where required by law, notify users in-app.